Privacy Policy
This Privacy Policy establishes Psinove's commitment to its visitors regarding the protection of personal data, informing about the processing it carries out with their data, as well as the rights it recognizes to them as data subjects, in compliance with Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) and applicable data protection legislation.
It applies exclusively to the processing of personal data carried out by Psinove within the scope of the purposes described herein, wherein personal data is considered information relating to an identified or identifiable natural person, of any nature and regardless of its medium.
Use of this site implies acceptance of this Privacy Policy.
1. Data Controller
Psi9 Lda., with VAT number 510983146, is the entity responsible for the processing of personal data of visitors to this site. For any questions regarding your personal data, you can contact us through the following means:
Av. António Augusto de Aguiar, 19 - R/c Dto
1050-012 Lisbon
Phone: (+351) 21 132 76 38
Email: contacto@psinove.com
2. Method of Collecting Personal Data
Personal data is collected through the contact and appointment scheduling forms on this site, the completion of which is voluntary.
3. Personal Data Collected
In the indicated forms, you can provide your name, email, and phone number.
4. Purpose of Personal Data
The collected data is intended to respond to your information requests and to schedule appointments.
5. Security of Personal Data
Psinove undertakes to process personal data solely for the execution of the aforementioned purposes and will make every effort to ensure its security and protection, including technical and administrative measures to prevent access to your data, its improper use, or unauthorized disclosure.
6. Retention Period of Personal Data
Your personal data will be retained for the period necessary to fulfill the purpose for which it was collected or until consent is withdrawn, within legal limits, after which it will be deleted.
There may be legal or tax requirements that require certain personal data to be retained for some time. In these cases, as it is a legal or tax obligation, Psinove must respect this minimum retention period.
Upon expiration of the maximum retention period, Psinove undertakes to delete, destroy, or anonymize your personal data.
7. Sharing of Personal Data
If at any time it is necessary for personal data to be processed by other entities to respond to or ensure the provision of the service, Psinove will require such entities to maintain the same level of privacy and security.
For strict compliance with legal or tax obligations, your personal data may be transmitted to other entities, such as courts or public bodies.
Psinove does not share your personal data with other companies or brands for any purpose whatsoever.
8. Consent for Personal Data
Under the law, data subjects are guaranteed the right of access, rectification, limitation, or opposition to processing, portability, or erasure of their personal data. The exercise of these rights may be subject to limitations provided for by law.
To exercise any of these rights, send your request to us via email: contacto@psinove.com.
Psinove will carefully consider your request and undertake to respond in a timely manner.
9. Competent Authority
You also always have the right to lodge a complaint with the competent authority:
National Data Protection Commission - CNPD - http://www.cnpd.pt.
10. Cookies
Cookies are small files or data packets exchanged between the site and your browser. This site uses Google Analytics cookies: they are used anonymously for statistical purposes, to analyze browsing patterns, and improve the user experience.
How Google uses cookies: https://policies.google.com/technologies/cookies?hl=en
11. Cookie Management
Browsers allow users to accept, refuse, or delete cookies through their advanced settings. It is generally possible to manage them in the "Options" or "Preferences" menu. Please note that disabling cookies may prevent some pages or services on the site from functioning properly.
12. Updating this Privacy Policy
This Privacy Policy may be reviewed and updated periodically, with the latest version always published on this site.